Resolved after 59 minutes, affecting DAX Copilot for Epic - Summary Generation & Delivery (US-01), on March 12, 2026.
Microsoft has partnered with Epic to identify and take corrective action for the issue previously reported where summaries were not delivering for DAX/Dragon Copilot products within our US datacenters. At this time the issue is considered resolved with an expected backlog of summaries to be completed within the hour. Impact was isolated to a few Copilot for Epic and specifically Nebula customers. Symptoms may have included: -Summary delivery failing We apologize for any inconvenience and appreciate your continued partnership.
Affected components
Update timeline
- investigating Mar 12, 2026, 06:01 PM UTC
Microsoft is investigating an issue reported that summaries are not delivering for DAX/Dragon Copilot products within our US datacenters. Impact at this time appears to be isolated to a few Copilot for Epic and specifically Nebula customers. Symptoms may include: -Summary delivery failing We will provide more information as it becomes available. We apologize for any inconvenience and appreciate your continued partnership as we worked to resolve this issue.
- resolved Mar 12, 2026, 07:00 PM UTC
Microsoft has partnered with Epic to identify and take corrective action for the issue previously reported where summaries were not delivering for DAX/Dragon Copilot products within our US datacenters. At this time the issue is considered resolved with an expected backlog of summaries to be completed within the hour. Impact was isolated to a few Copilot for Epic and specifically Nebula customers. Symptoms may have included: -Summary delivery failing We apologize for any inconvenience and appreciate your continued partnership.
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