DOKU incident

BNI CC Payment Distruption

Resolved after 28 minutes, affecting [PagerDuty Statuspage] PG Services - Credit Card (Cards), on May 16, 2026.

resolved May 16, 2026, 06:15 PM UTC

We have resolved an incident where there was an Transaction will be disrupted via BNI CC between 00:22 AM - 00:50 AM GMT+7 on Sunday, 17 May 2026. The incident is now resolved. Please reach out to [email protected] if you have any concerns.

Started
May 16, 2026, 05:47 PM UTC
Resolved
May 16, 2026, 06:15 PM UTC
Duration
28m
Detected by Pingoru
May 16, 2026, 05:47 PM UTC

Affected components

[PagerDuty Statuspage] PG Services - Credit Card (Cards)

Update timeline

  1. identified May 16, 2026, 05:47 PM UTC

    We are currently experiencing an incident affecting BNI CC payments due to a disruption on our partner's side. Impact: - Transaction will be disrupted. Current Status: - The incident is being investigated by BNI.

  2. resolved May 16, 2026, 06:15 PM UTC

    We have resolved an incident where there was an Transaction will be disrupted via BNI CC between 00:22 AM - 00:50 AM GMT+7 on Sunday, 17 May 2026. The incident is now resolved. Please reach out to [email protected] if you have any concerns.

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