DOKU incident

BRI CC, BCA CC Payment Distruption

Resolved after 3 hours 4 minutes, affecting [PagerDuty Statuspage] PG Services - Credit Card (Cards), on July 15, 2026.

resolved Jul 15, 2026, 10:05 AM UTC

We have resolved an incident where there was an Intermittent transaction distruption via BCA CC, BRI CC between 14:01 PM - 17:05 PM GMT+7 on Wednesday, 15 July 2026. The incident is now resolved. Please reach out to [email protected] if you have any concerns.

Started
Jul 15, 2026, 07:01 AM UTC
Resolved
Jul 15, 2026, 10:05 AM UTC
Duration
3h 4m
Detected by Pingoru
Jul 15, 2026, 07:01 AM UTC

Affected components

[PagerDuty Statuspage] PG Services - Credit Card (Cards)

Update timeline

  1. investigating Jul 15, 2026, 07:01 AM UTC

    We are currently experiencing an incident affecting Credit Card payments with BRI and BCA acquiring due to a disruption on our partner's side. Impact: - Intermittent transaction distruption. Current Status: - The incident is being...

  2. resolved Jul 15, 2026, 10:05 AM UTC

    We have resolved an incident where there was an Intermittent transaction distruption via BCA CC, BRI CC between 14:01 PM - 17:05 PM GMT+7 on Wednesday, 15 July 2026. The incident is now resolved. Please reach out to [email protected] if you have any concerns.

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