DOKU incident

Disbursement to SEABANK INDONESIA Disrupted

Resolved after 14 hours 58 minutes, on October 16, 2026.

resolved Oct 17, 2026, 08:28 AM UTC

Disbursements to SEABANK INDONESIA via BI-FAST and RTOL are currently facing issues due to a disruption at the issuer bank. Impact: The disbursement process to the issuer bank was disrupted. Issue first detected : 16 Oct 2026, 23:29 GMT+7 Issue resolved : 17 October 2026, 14:25...

Started
Oct 16, 2026, 05:30 PM UTC
Resolved
Oct 17, 2026, 08:28 AM UTC
Duration
14h 58m
Detected by Pingoru
Oct 16, 2026, 05:30 PM UTC

Update timeline

  1. investigating Oct 16, 2026, 05:30 PM UTC

    Disbursements to SEABANK INDONESIA via BI-FAST and RTOL are currently facing issues due to a disruption at the issuer bank. Impact: The disbursement process to the issuer bank was disrupted. Issue first detected : 16 Oct 2026, 23:29 GMT+7 Current status of the incident : The...

  2. investigating Oct 17, 2026, 12:00 AM UTC

    As of this morning, the issue with disbursements to SeaBank persists. We are actively communicating with our partner bank for further updates.

  3. resolved Oct 17, 2026, 08:28 AM UTC

    Disbursements to SEABANK INDONESIA via BI-FAST and RTOL are currently facing issues due to a disruption at the issuer bank. Impact: The disbursement process to the issuer bank was disrupted. Issue first detected : 16 Oct 2026, 23:29 GMT+7 Issue resolved : 17 October 2026, 14:25...

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