DOKU incident
Disbursement to Bank BRI, Bank BNI, Bank Mandiri, E-wallet via BI-Fast Disrupted
Resolved after 1 hour 56 minutes, affecting [PagerDuty Statuspage] DIGIFIN Services - Disbursement (Disbursement), on August 27, 2026.
We have resolved an incident where there was an Transactions with disbursement to Bank BRI, Bank BNI, Bank Mandiri, E-wallet between 13:09 - 15:05 GMT+7 on Thursday, 27 August 2026. The incident is now resolved. Please reach out to [email protected] if you have any concerns.</...
Affected components
Update timeline
- identified Aug 27, 2026, 06:09 AM UTC
Disbursements to Bank BRI, Bank BNI, Bank Mandiri via DOKU are currently facing issues due to a disruption at the issuer bank. • Impact: Transactions with Disbursement to Bank BRI, Bank BNI, Bank Mandiri, E-wallet cannot be processed • Issue first...
- investigating Aug 27, 2026, 06:36 AM UTC
The transfer service is currently being closed from the Bank BRI, Bank BNI, Bank Mandiri, E-wallet side, and transactions are temporarily unavailable.
- resolved Aug 27, 2026, 08:05 AM UTC
We have resolved an incident where there was an Transactions with disbursement to Bank BRI, Bank BNI, Bank Mandiri, E-wallet between 13:09 - 15:05 GMT+7 on Thursday, 27 August 2026. The incident is now resolved. Please reach out to [email protected] if you have any concerns.</...
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