Documotor incident

Degraded Web App experience

Resolved after 2 hours 33 minutes, affecting section-124433 (Web App), on June 5, 2026.

resolved Jun 05, 2026, 11:33 AM UTC

We have confirmed full resolution, and proper behaviour has been restored. Apologies for any impact caused by this issue, and thank you kindly for your patience!

Started
Jun 05, 2026, 09:00 AM UTC
Resolved
Jun 05, 2026, 11:33 AM UTC
Duration
2h 33m
Detected by Pingoru
Jun 05, 2026, 09:00 AM UTC

Affected components

section-124433 (Web App)

Update timeline

  1. investigating Jun 05, 2026, 09:00 AM UTC

    Web App is currently experiencing a degraded experience from intermittent issues with its templating engines. API and Data Transformation services (and their templating) are not affected by this issue. The team is working to restore regular functionality as soon as possible, thank you for your patience.

  2. resolved Jun 05, 2026, 11:33 AM UTC

    We have confirmed full resolution, and proper behaviour has been restored. Apologies for any impact caused by this issue, and thank you kindly for your patience!

  3. resolved Jun 05, 2026, 11:33 AM UTC

    We have confirmed full resolution, and proper behaviour has been restored. Apologies for any impact caused by this issue, and thank you kindly for your patience!

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