Documotor incident

Unavailable Templafy Hive Connector

Resolved after 3 hours 28 minutes, affecting section-124635 (Templafy Hive), on September 29, 2026.

resolved Sep 29, 2026, 11:59 AM UTC

At 13:59 CEST, a fix was introduced and propagated to all, which corrected the issue and restored functionality. We apologize for any inconveniences this must have caused.

Started
Sep 29, 2026, 08:31 AM UTC
Resolved
Sep 29, 2026, 11:59 AM UTC
Duration
3h 28m
Detected by Pingoru
Sep 29, 2026, 08:31 AM UTC

Affected components

section-124635 (Templafy Hive)

Update timeline

  1. investigating Sep 29, 2026, 08:31 AM UTC

    On Sept 29 10:27 CEST, an update to Templafy Hive introduced a regression that made the affected contracts fail downstream onto consumers, including our Connector. Templafy has not made any public announcements on the matter at this time.

  2. resolved Sep 29, 2026, 11:59 AM UTC

    At 13:59 CEST, a fix was introduced and propagated to all, which corrected the issue and restored functionality. We apologize for any inconveniences this must have caused.

  3. resolved Sep 29, 2026, 11:59 AM UTC

    At 13:59 CEST, a fix was introduced and propagated to all, which corrected the issue and restored functionality. We apologize for any inconveniences this must have caused.

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