Docebo incident

Help desk ticket unavailable

Resolved after 1 hour 3 minutes, affecting Docebo service, on April 13, 2026.

resolved Apr 17, 2026, 05:15 PM UTC

# Help desk ticket unavailable The incident has been resolved. An RCA will be completed for this issue. If you are still experiencing any issues or would like a copy of the RCA, please file a case with Docebo Support. Impacted: LMS Platforms

Started
Apr 13, 2026, 09:15 AM UTC
Resolved
Apr 13, 2026, 10:18 AM UTC
Duration
1h 3m
Detected by Pingoru
Apr 13, 2026, 09:15 AM UTC

Affected components

Docebo service

Update timeline

  1. resolved Apr 13, 2026, 10:18 AM UTC

    # Help desk ticket unavailable The incident has been resolved. An RCA will be completed for this issue. If you are still experiencing any issues or would like a copy of the RCA, please file a case with Docebo Support. Impacted: LMS Platforms

  2. resolved Apr 17, 2026, 05:15 PM UTC

    # Help desk ticket unavailable The incident has been resolved. An RCA will be completed for this issue. If you are still experiencing any issues or would like a copy of the RCA, please file a case with Docebo Support. Impacted: LMS Platforms

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