Docebo Outage History
Docebo is up right nowPingoru has recorded 14 incidents for Docebo: 14 in the last 12 months and 5 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 2 | 8 of 720 (1%) |
| May 2026 | 1 | 2 of 744 (0%) |
| June 2026 | 3 | 53 of 720 (7%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 2 | 6 of 720 (1%) |
| October 2026 | 3 | 12 of 563 (2%) |
Incidents, newest first
Minor October 21, 2026 Learning Evaluation - Zoom and Webex integration Service Disruption 9h 25m
Started Oct 21, 2026, 10:23 AM UTC· resolved Oct 21, 2026, 07:48 PM UTC
- investigating Oct 21, 2026, 10:32 AM UTC
Access to Learning evaluation has been temporarily paused while we complete additional reviews and implement the necessary updates. While access is paused, please do not activate Learning evaluation on any new courses. We do not yet have a confirmed timeline for restoring access, but our team is actively working through the required steps. We will send additional updates as available. We apologize for the disruption and appreciate your understanding.
- investigating Oct 21, 2026, 03:17 PM UTC
In addition to Learning evaluation, the Zoom and Webex integration services are also affected and continue to be temporarily paused. Our team is still actively working through the required mitigation steps. We will send additional updates as available.
- investigating Oct 21, 2026, 04:22 PM UTC
In addition to Learning evaluation, the Zoom and Webex integration services are also affected and continue to be temporarily paused. Our team is still actively working through the required mitigation steps. We will send additional updates as available.
- identified Oct 21, 2026, 04:23 PM UTC
Zoom and Webex integration services are now active. Our team is still actively working through mitigation steps for Learning Evaluation. We will send additional updates as available.
- resolved Oct 21, 2026, 07:48 PM UTC
Learning Evaluation services have been restored. The incident has been resolved. An RCA will be completed for this issue. If you are still experiencing any issues or would like a copy of the RCA, please file a case with Docebo Support.
Minor October 21, 2026 Docebo Service Disruption 7h 10m LMS Platforms
Started Oct 21, 2026, 09:02 AM UTC· resolved Oct 21, 2026, 04:12 PM UTC
- monitoring Oct 21, 2026, 11:43 AM UTC
As a precautionary measure, we have temporarily restricted file uploads across the platform while we address an issue affecting an underlying platform component. This affects uploads of training materials, CSV files, and other file types. We are actively monitoring the situation and working to restore reliable upload functionality as soon as possible. We do not have an estimated restoration time at this stage, but we will provide further updates as available. We understand that this may disrupt your work and sincerely apologize for the inconvenience. Thank you for your patience and understanding while we work to resolve the issue. Impacted: LMS Platforms
- investigating Oct 21, 2026, 01:47 PM UTC
We are currently experiencing a full service disruption across all regions and customers. A widely reported PHP security vulnerability is affecting systems across the internet. We do not have any evidence that this is affecting Docebo, but as a precautionary measure we proactively took the Docebo platform offline to protect our customers and their data. We expect the platform to remain unavailable for several hours. Our team is actively working to restore service and will provide another update within the next hour.
- monitoring Oct 21, 2026, 02:54 PM UTC
Mitigation has been applied. We will continue to monitor the situation to ensure recovery.
- resolved Oct 21, 2026, 04:12 PM UTC
The core Docebo platform is back online following today’s service disruption. All systems are fully online, with the exception of Docebo Learning Evaluation (formerly known as Learning Impact) and the Zoom and Webex ILT integrations, which are still experiencing an interruption. For ongoing updates on these two systems, please refer to our [status page incident] (https://status.docebo.com/incidents/68207d06-d5fe-4dd7-8c8b-ee2edb47f9bd). An RCA will be completed for this issue. If you are still experiencing any issues or would like a copy of the RCA, please file a case with Docebo Support.
- resolved Oct 21, 2026, 04:20 PM UTC
The core Docebo platform is back online following today’s service disruption. All systems are fully online, with the exception of Docebo Learning Evaluation (formerly known as Learning Impact) and the Zoom and Webex ILT integrations, which are still experiencing an interruption. For ongoing updates on these two systems, please refer to our [status page incident] (https://status.docebo.com/incidents/68207d06-d5fe-4dd7-8c8b-ee2edb47f9bd). An RCA will be completed for this issue. If you are still experiencing any issues or would like a copy of the RCA, please file a case with Docebo Support.
Major September 11, 2026 Snowflake Service Outage in EU Central (eu-central-1) 3h 33m Learn Data
Started Sep 11, 2026, 08:56 AM UTC· resolved Sep 11, 2026, 12:29 PM UTC
- resolved Sep 11, 2026, 12:29 PM UTC
Region: eu-central-1 The incident has been resolved. The complete data refresh is fully restored. If you are still experiencing any issues, please file a case with Docebo Support. Impacted: Learn Data
- resolved Sep 26, 2026, 12:33 PM UTC
Region: eu-central-1 The incident has been resolved. The complete data refresh is fully restored. If you are still experiencing any issues, please file a case with Docebo Support. Impacted: Learn Data
Minor June 24, 2026 Service disruption on certain report types 2h 59m
Started Jun 24, 2026, 11:12 AM UTC· resolved Jun 24, 2026, 02:12 PM UTC
- resolved Jun 24, 2026, 02:12 PM UTC
The incident has been resolved across all the environments. An RCA will be completed for this issue. If you are still experiencing any issues or would like a copy of the RCA, please open a support case at help.docebo.com or through the Help Center in your platform
- resolved Jul 15, 2026, 01:38 PM UTC
The incident has been resolved across all the environments. An RCA will be completed for this issue. If you are still experiencing any issues or would like a copy of the RCA, please open a support case at help.docebo.com or through the Help Center in your platform
Minor June 14, 2026 Partial Service Disruption 2d
Started Jun 14, 2026, 02:08 PM UTC· resolved Jun 16, 2026, 02:42 PM UTC
- resolved Jun 16, 2026, 02:42 PM UTC
The URL impacted by the inaccurate security flagging, cdn2.dcbstatic.com, is once again available for customers using Cisco Umbrella. We strongly recommend customers that were impacted review the "Configuring network access for Docebo" article on help.docebo.com to ensure required dependancies are available. https://help.docebo.com/hc/en-us/articles/26343028600210-Configuring-network-access-for-Docebo. Please contact Docebo support for any lingering issues. Impacted: LMS Platforms
- resolved Jul 01, 2026, 02:43 PM UTC
The URL impacted by the inaccurate security flagging, cdn2.dcbstatic.com, is once again available for customers using Cisco Umbrella. We strongly recommend customers that were impacted review the "Configuring network access for Docebo" article on help.docebo.com to ensure required dependancies are available. https://help.docebo.com/hc/en-us/articles/26343028600210-Configuring-network-access-for-Docebo. Please contact Docebo support for any lingering issues. Impacted: LMS Platforms
Minor June 11, 2026 Docebo pages may be slow loading 1h 36m
Started Jun 11, 2026, 12:12 PM UTC· resolved Jun 11, 2026, 01:48 PM UTC
- resolved Jun 11, 2026, 01:48 PM UTC
The incident has been resolved. An RCA will be completed for this issue. If you are still experiencing any issues or would like a copy of the RCA, please file a case with Docebo Support. Impacted: LMS Platforms
- resolved Jun 27, 2026, 07:16 AM UTC
The incident has been resolved. An RCA will be completed for this issue. If you are still experiencing any issues or would like a copy of the RCA, please file a case with Docebo Support. Impacted: LMS Platforms
Minor May 20, 2026 ILT Disruption 2h 18m
Started May 20, 2026, 12:58 PM UTC· resolved May 20, 2026, 03:17 PM UTC
- resolved May 20, 2026, 03:17 PM UTC
The incident has been resolved. An RCA will be completed for this issue. If you are still experiencing any issues or would like a copy of the RCA, please file a case with Docebo Support. Impacted: LMS Platforms
- resolved Jun 23, 2026, 10:46 AM UTC
The incident has been resolved. An RCA will be completed for this issue. If you are still experiencing any issues or would like a copy of the RCA, please file a case with Docebo Support. Impacted: LMS Platforms
Minor April 13, 2026 Help desk ticket unavailable 1h 3m Docebo service
Started Apr 13, 2026, 09:15 AM UTC· resolved Apr 13, 2026, 10:18 AM UTC
- resolved Apr 13, 2026, 10:18 AM UTC
# Help desk ticket unavailable The incident has been resolved. An RCA will be completed for this issue. If you are still experiencing any issues or would like a copy of the RCA, please file a case with Docebo Support. Impacted: LMS Platforms
- resolved Apr 17, 2026, 05:15 PM UTC
# Help desk ticket unavailable The incident has been resolved. An RCA will be completed for this issue. If you are still experiencing any issues or would like a copy of the RCA, please file a case with Docebo Support. Impacted: LMS Platforms
Minor April 1, 2026 Investigating Issues with Course Management in the regions eu-west-2, us... 6h 28m Docebo service
Started Apr 01, 2026, 02:26 PM UTC· resolved Apr 01, 2026, 08:54 PM UTC
- resolved Apr 01, 2026, 08:54 PM UTC
The issues affecting course and learning plan management have been fully resolved. The fix has been successfully deployed across all affected platforms, and our internal monitoring confirms that systems are operating normally. Users can now create, edit, and manage all learning content without disruption.
- resolved Apr 17, 2026, 05:12 PM UTC
The issues affecting course and learning plan management have been fully resolved. The fix has been successfully deployed across all affected platforms, and our internal monitoring confirms that systems are operating normally. Users can now create, edit, and manage all learning content without disruption.
Minor March 10, 2026 Docebo Pages May Be Slow Loading 1h 23m Docebo service
Started Mar 10, 2026, 01:12 PM UTC· resolved Mar 10, 2026, 02:35 PM UTC
- resolved Mar 10, 2026, 02:35 PM UTC
# Docebo pages may be slow loading **Region:** US East (Virginia) The incident has been resolved. An RCA will be completed for this issue. If you are still experiencing any issues or would like a copy of the RCA, please file a case with Docebo Support. Impacted: LMS Platforms
- resolved Mar 30, 2026, 02:33 PM UTC
# Docebo pages may be slow loading **Region:** US East (Virginia) The incident has been resolved. An RCA will be completed for this issue. If you are still experiencing any issues or would like a copy of the RCA, please file a case with Docebo Support. Impacted: LMS Platforms
Minor March 5, 2026 Support Portal Unavailable 48m Docebo service
Started Mar 05, 2026, 02:48 PM UTC· resolved Mar 05, 2026, 03:36 PM UTC
- resolved Mar 05, 2026, 03:36 PM UTC
# Support Portal Unavailable The incident has been resolved. Chat and ticket submission is now available via the in-platform support portal.
- resolved Mar 25, 2026, 03:37 PM UTC
# Support Portal Unavailable The incident has been resolved. Chat and ticket submission is now available via the in-platform support portal.
Minor February 23, 2026 Sandbox service disruption 19m Docebo service
Started Feb 23, 2026, 03:55 PM UTC· resolved Feb 23, 2026, 04:14 PM UTC
- resolved Feb 23, 2026, 04:14 PM UTC
The incident has been resolved. Sandbox environment disruption was due to a long running code release process that has now completed successfully. If you are still experiencing any issues, please file a case with Docebo Support. Impacted: LMS Platforms - Sandboxes
- resolved Feb 25, 2026, 11:53 AM UTC
The incident has been resolved. Sandbox environment disruption was due to a long running code release process that has now completed successfully. If you are still experiencing any issues, please file a case with Docebo Support. Impacted: LMS Platforms - Sandboxes