Resolved after 32 minutes, affecting LMS Platforms, on October 28, 2026.
The incident impacting Single-Sign-On has been resolved. An RCA will be completed for this issue. If you are still experiencing any issues or would like a copy of the RCA, please file a case with Docebo Support. Impacted: LMS Platforms
Affected components
Update timeline
- identified Oct 28, 2026, 01:25 PM UTC
We've identified issues while performing a login on the platforms via Single-Sign-On (SSO). Our Cloud Operations team has already identified the root cause and the remediations are already being applied. We will send an additional update within the next hour. Impacted: LMS Platforms
- monitoring Oct 28, 2026, 01:42 PM UTC
Mitigation for the Single-Sign-On service disruption has been applied across all the production environments and we're observing general improvements. We will continue to monitor the situation to ensure a total recovery. Impacted: LMS Platforms
- resolved Oct 28, 2026, 02:01 PM UTC
The incident impacting Single-Sign-On has been resolved. An RCA will be completed for this issue. If you are still experiencing any issues or would like a copy of the RCA, please file a case with Docebo Support. Impacted: LMS Platforms
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