Docebo incident

Snowflake Service Outage in EU Central (eu-central-1)

Resolved after 2 hours 13 minutes, affecting Learn Data, on September 4, 2026.

resolved Sep 19, 2026, 09:56 AM UTC

Region: eu-central-1 The incident has been resolved. The complete data refresh is going to be fully restored in a few hours. An RCA will be completed for this issue. If you are still experiencing any issues or would like a copy of the RCA, please file a case with Docebo Support. Impacted: Learn Data

Started
Sep 04, 2026, 07:41 AM UTC
Resolved
Sep 04, 2026, 09:55 AM UTC
Duration
2h 13m
Detected by Pingoru
Sep 04, 2026, 07:41 AM UTC

Affected components

Learn Data

Update timeline

  1. resolved Sep 04, 2026, 09:55 AM UTC

    Region: eu-central-1 The incident has been resolved. The complete data refresh is going to be fully restored in a few hours. An RCA will be completed for this issue. If you are still experiencing any issues or would like a copy of the RCA, please file a case with Docebo Support. Impacted: Learn Data

  2. resolved Sep 19, 2026, 09:56 AM UTC

    Region: eu-central-1 The incident has been resolved. The complete data refresh is going to be fully restored in a few hours. An RCA will be completed for this issue. If you are still experiencing any issues or would like a copy of the RCA, please file a case with Docebo Support. Impacted: Learn Data

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