dLocal incident

[Union Bank] Apparent incident with payment processing in Philippines

Resolved after 2 minutes, affecting Philippines - Payment Processors, on July 16, 2026.

investigating Jul 16, 2026, 01:27 AM UTC

We have identified some processing issues with Union Bank in Philippines. We have contacted the processor and we will provide an update as soon as it becomes available.

Started
Jul 16, 2026, 01:27 AM UTC
Resolved
Jul 16, 2026, 01:29 AM UTC
Duration
2m
Detected by Pingoru
Jul 16, 2026, 01:27 AM UTC

Affected components

Philippines - Payment Processors

Update timeline

  1. investigating Jul 16, 2026, 01:27 AM UTC

    We have identified some processing issues with Union Bank in Philippines. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. resolved Jul 16, 2026, 01:29 AM UTC

    This incident has been resolved.

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