dLocal incident

[Kushki-Bco Pacifico] Apparent incident with payment processing in Ecuador

Resolved after 15 minutes, affecting Ecuador - Payment Processors, on October 24, 2026.

investigating Oct 24, 2026, 08:59 AM UTC

We have identified some processing issues with Kushki-Bco Pacifico in Ecuador. We have contacted the processor and we will provide an update as soon as it becomes available.

Started
Oct 24, 2026, 08:59 AM UTC
Resolved
Oct 24, 2026, 09:14 AM UTC
Duration
15m
Detected by Pingoru
Oct 24, 2026, 08:59 AM UTC

Affected components

Ecuador - Payment Processors

Update timeline

  1. investigating Oct 24, 2026, 08:59 AM UTC

    We have identified some processing issues with Kushki-Bco Pacifico in Ecuador. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. resolved Oct 24, 2026, 09:14 AM UTC

    This incident has been resolved.

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