dLocal incident

[ITAU UNIBANCO S.A.] Apparent incident with payment processing in Brazil

Resolved after 12 minutes, affecting Brazil - Payment Processors, on October 24, 2026.

investigating Oct 24, 2026, 03:07 AM UTC

We have identified some processing issues with ITAU UNIBANCO S.A. in Brazil. We have contacted the processor and we will provide an update as soon as it becomes available.

Started
Oct 24, 2026, 03:07 AM UTC
Resolved
Oct 24, 2026, 03:19 AM UTC
Duration
12m
Detected by Pingoru
Oct 24, 2026, 03:07 AM UTC

Affected components

Brazil - Payment Processors

Update timeline

  1. investigating Oct 24, 2026, 03:07 AM UTC

    We have identified some processing issues with ITAU UNIBANCO S.A. in Brazil. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. resolved Oct 24, 2026, 03:19 AM UTC

    This incident has been resolved.

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