dLocal incident

[Picpay] Apparent incident with payment processing in Brazil

Minor Vendor's status page →

Resolved after 1 hour 3 minutes, affecting Brazil - Payment Processors, on October 23, 2026.

investigating Oct 23, 2026, 09:21 PM UTC

We have identified some processing issues with Picpay in Brazil. We have contacted the processor and we will provide an update as soon as it becomes available.

Started
Oct 23, 2026, 09:21 PM UTC
Resolved
Oct 23, 2026, 10:25 PM UTC
Duration
1h 3m
Detected by Pingoru
Oct 23, 2026, 09:21 PM UTC

Affected components

Brazil - Payment Processors

Update timeline

  1. investigating Oct 23, 2026, 09:21 PM UTC

    We have identified some processing issues with Picpay in Brazil. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. resolved Oct 23, 2026, 10:25 PM UTC

    This incident has been resolved.

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