dLocal incident

[BAC Credomatic] Apparent incident with payment processing in Guatemala

Resolved after 21 minutes, affecting Guatemala - Payment Processors, on October 24, 2026.

investigating Oct 24, 2026, 08:09 AM UTC

We have identified some processing issues with BAC Credomatic in Guatemala. We have contacted the processor and we will provide an update as soon as it becomes available.

Started
Oct 24, 2026, 08:09 AM UTC
Resolved
Oct 24, 2026, 08:31 AM UTC
Duration
21m
Detected by Pingoru
Oct 24, 2026, 08:09 AM UTC

Affected components

Guatemala - Payment Processors

Update timeline

  1. investigating Oct 24, 2026, 08:09 AM UTC

    We have identified some processing issues with BAC Credomatic in Guatemala. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. resolved Oct 24, 2026, 08:31 AM UTC

    This incident has been resolved.

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