Resolved after 3 hours 55 minutes, affecting section-275201 (Timeline), on April 27, 2026.
We have experienced an issue with delayed events that affects notifications, SLA and workflows. Our team was able to mitigate the problem and we're actively working on a permanent solution, however we expect no future recurrences. No events regarding these systems were lost, only delayed, and the event backlog has been processed. We apologize for the inconvenience and appreciate your patience and understanding.
Other major vendors with incidents that started within 30 minutes of this one
Affected components
Update timeline
- investigating Apr 27, 2026, 12:54 PM UTC
We have experienced an issue with delayed events that affects notifications, SLA and workflows. Our team was able to mitigate the problem and we're actively working on a permanent solution, however we expect no future recurrences. No events regarding these systems were lost, only delayed, and the event backlog has been processed. We apologize for the inconvenience and appreciate your patience and understanding.
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