DevRev incident

Connectivity issues affecting some customers

Resolved after 2 hours 19 minutes, affecting section-114184 (API (api.devrev.ai)) and section-114184 (Application (app.devrev.ai)) and 1 more, on October 13, 2026.

resolved Oct 13, 2026, 07:25 PM UTC

We are pleased to inform you that the recent connectivity issues have been fully resolved. We sincerely apologize for any inconvenience this may have caused and appreciate your patience and understanding during this time. If you experience any further issues, please do not hesitate to contact us.

Started
Oct 13, 2026, 05:06 PM UTC
Resolved
Oct 13, 2026, 07:25 PM UTC
Duration
2h 19m
Detected by Pingoru
Oct 13, 2026, 05:06 PM UTC

Affected components

section-114184 (API (api.devrev.ai))section-114184 (Application (app.devrev.ai))section-114184 (API (api.devrev.ai))

Update timeline

  1. investigating Oct 13, 2026, 05:06 PM UTC

    Customers connecting through the Newark CDN server are experiencing connectivity issues due to an issue with our CDN provider. We are working closely with them to restore access.

  2. resolved Oct 13, 2026, 07:25 PM UTC

    We are pleased to inform you that the recent connectivity issues have been fully resolved. We sincerely apologize for any inconvenience this may have caused and appreciate your patience and understanding during this time. If you experience any further issues, please do not hesitate to contact us.

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