Datashake incident

Slow job processing

Resolved after 7 hours 22 minutes, affecting section-108145 (dashboard.datashake.com) and section-108145 (Social Media API) and 1 more, on April 9, 2026.

resolved Apr 09, 2026, 01:44 PM UTC

Service performance has remained stable throughout the day since the incident resolution. We are continuing to process the remaining backlog of requests and expect it to be cleared within the next few hours.

Started
Apr 09, 2026, 06:22 AM UTC
Resolved
Apr 09, 2026, 01:44 PM UTC
Duration
7h 22m
Detected by Pingoru
Apr 09, 2026, 06:22 AM UTC

Affected components

section-108145 (dashboard.datashake.com)section-108145 (Social Media API)section-108145 (app.datashake.com)section-108145 (reviewscraper.datashake.com)section-108145 (reviewindexapi.datashake.com)section-108145 (datashake-hub-api.datashake.com)

Update timeline

  1. investigating Apr 09, 2026, 06:22 AM UTC

    We are currently experiencing slow job processing, which has caused an increase in the pending jobs queue. Our team is actively investigating and working to resolve the issue as quickly as possible.

  2. resolved Apr 09, 2026, 01:44 PM UTC

    Service performance has remained stable throughout the day since the incident resolution. We are continuing to process the remaining backlog of requests and expect it to be cleared within the next few hours.

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