Datashake Outage History
Datashake is up right nowPingoru has recorded 17 incidents for Datashake: 17 in the last 12 months and 2 in the last 90 days.
Incidents, newest first
Minor September 28, 2026 Backlog of requests 1h 47m section-108145 (app.datashake.com), section-108145 (reviewscraper.datashake.com), section-108145 (datashake-hub-api.datashake.com)
Started Sep 28, 2026, 09:50 AM UTC· resolved Sep 28, 2026, 11:37 AM UTC
- investigating Sep 28, 2026, 09:50 AM UTC
We have a backlog of requests following the earlier issue. We’re currently working through it and monitoring progress to determine any further intervention needed. We’ll keep you updated as we work through the backlog.
- resolved Sep 28, 2026, 11:37 AM UTC
We’re continuing to work through the backlog and are seeing steady progress. We’ll keep monitoring closely as processing continues.
Minor September 28, 2026 Review Scraper API - higher request time 1h 9m section-108145 (reviewscraper.datashake.com), section-108145 (datashake-hub-api.datashake.com)
Started Sep 28, 2026, 08:11 AM UTC· resolved Sep 28, 2026, 09:20 AM UTC
- investigating Sep 28, 2026, 08:11 AM UTC
Adding a request is currently taking longer than usual. We’re investigating this as a high priority and will keep you updated on our progress.
- resolved Sep 28, 2026, 09:20 AM UTC
The API is now responding within normal timeframes. We will continue to monitor during the day. Thank you for your patience while we investigated the issue.
Minor July 8, 2026 Services degraded – section-108145 (reviewscraper.datashake.com), section-108145 (reviewindexapi.datashake.com)
Started Jul 08, 2026, 11:05 AM UTC· resolved Jul 08, 2026, 11:05 AM UTC
- resolved Jul 08, 2026, 11:05 AM UTC
The issue has now been resolved. Our team will continue to closely monitor the API performance and ensure any remaining queued requests are processed. Thank you for your patience while we worked to resolve the issue.
Minor April 30, 2026 Slow jobs processing 8h 11m section-108145 (reviewscraper.datashake.com), section-108145 (datashake-hub-api.datashake.com)
Started Apr 30, 2026, 07:07 AM UTC· resolved Apr 30, 2026, 03:18 PM UTC
- investigating Apr 30, 2026, 07:07 AM UTC
We are currently experiencing latency in job processing, which has increased the number of pending jobs. We are actively working to resolve this as quickly as possible. Thank you for your patience.
- resolved Apr 30, 2026, 03:18 PM UTC
All services are back to normal processing speed and most of the backlog of requests has been processed. Thanks for your patience.
Minor April 14, 2026 Monitoring started - increasing number of pending jobs 7h 27m section-108145 (app.datashake.com), section-108145 (reviewscraper.datashake.com), section-108145 (datashake-hub-api.datashake.com)
Started Apr 14, 2026, 09:55 AM UTC· resolved Apr 14, 2026, 05:22 PM UTC
- investigating Apr 14, 2026, 09:55 AM UTC
We have observed an increase in pending jobs, which is impacting the processing speed of newly submitted jobs. The team is currently investigating the issue to identify the root cause and will implement a fix as soon as possible.
- resolved Apr 14, 2026, 05:22 PM UTC
The root cause of the issue has been identified, and a fix was released earlier this afternoon. Services have returned to normal processing speeds, and we are currently monitoring . We are also working through the backlog of requests.
Minor April 9, 2026 Slow job processing 7h 22m section-108145 (dashboard.datashake.com), section-108145 (Social Media API), section-108145 (app.datashake.com), section-108145 (reviewscraper.datashake.com) and 2 more
Started Apr 09, 2026, 06:22 AM UTC· resolved Apr 09, 2026, 01:44 PM UTC
- investigating Apr 09, 2026, 06:22 AM UTC
We are currently experiencing slow job processing, which has caused an increase in the pending jobs queue. Our team is actively investigating and working to resolve the issue as quickly as possible.
- resolved Apr 09, 2026, 01:44 PM UTC
Service performance has remained stable throughout the day since the incident resolution. We are continuing to process the remaining backlog of requests and expect it to be cleared within the next few hours.
Minor March 25, 2026 Requests processing issues for Social Media API 1h 16m section-108145 (Social Media API)
Started Mar 25, 2026, 09:36 AM UTC· resolved Mar 25, 2026, 10:52 AM UTC
- investigating Mar 25, 2026, 09:36 AM UTC
We are currently experiencing issues with requests processing for the Social Media API. Our team is actively investigating and working to resolve the issue as quickly as possible.
- resolved Mar 25, 2026, 10:52 AM UTC
The services are back to normal processing speed. Thanks for your patience.
Minor March 19, 2026 Slow Job Processing 7h 46m section-108145 (app.datashake.com), section-108145 (reviewscraper.datashake.com), section-108145 (datashake-hub-api.datashake.com)
Started Mar 19, 2026, 07:13 AM UTC· resolved Mar 19, 2026, 02:59 PM UTC
- investigating Mar 19, 2026, 07:13 AM UTC
We are currently experiencing slow job processing, which has caused an increase in the pending jobs queue. Our team is actively investigating and working to resolve the issue as quickly as possible.
- resolved Mar 19, 2026, 02:59 PM UTC
The services are back to normal processing speed and we are currently going through the backlog of requests. Thanks for your patience.
Minor February 20, 2026 Errors when submitting jobs 1h 31m section-108145 (app.datashake.com), section-108145 (reviewscraper.datashake.com), section-108145 (datashake-hub-api.datashake.com)
Started Feb 20, 2026, 05:57 AM UTC· resolved Feb 20, 2026, 07:28 AM UTC
- investigating Feb 20, 2026, 05:57 AM UTC
We are currently investigating issues affecting job submissions to the API. Our team is actively working to identify the root cause and restore normal reliability. We will issue another update shortly.
- resolved Feb 20, 2026, 07:28 AM UTC
The team identified and resolved the issues affecting job submissions. We will continue to monitor the system to ensure stability while working through the backlog of requests.
Major February 4, 2026 Services Down 23m section-108145 (app.datashake.com), section-108145 (reviewscraper.datashake.com), section-108145 (datashake-hub-api.datashake.com)
Started Feb 04, 2026, 06:29 AM UTC· resolved Feb 04, 2026, 06:52 AM UTC
- investigating Feb 04, 2026, 06:29 AM UTC
We are experiencing some issues which are impacting our ability to process jobs. The team is currently investigating and an update will be sent as soon as we have any additional information. Due to this downtime, the backlog of requests is increasing.
- resolved Feb 04, 2026, 06:52 AM UTC
Processing speeds have returned to normal, and we are now working through the backlog of requests.
Minor November 10, 2025 Slow processing for Review Scraper API 9h 24m section-108145 (app.datashake.com), section-108145 (reviewscraper.datashake.com)
Started Nov 10, 2025, 06:49 AM UTC· resolved Nov 10, 2025, 04:13 PM UTC
- investigating Nov 10, 2025, 06:49 AM UTC
We are currently experiencing issues affecting job processing speed. Our team is actively working to resolve the problem and will provide updates as progress is made.
- resolved Nov 10, 2025, 04:13 PM UTC
We’re currently experiencing an issue affecting job processing speed. We are actively working on a fix and will share updates as soon as they’re available.