Datashake incident

Review Scraper API - higher request time

Resolved after 1 hour 9 minutes, affecting section-108145 (reviewscraper.datashake.com) and section-108145 (datashake-hub-api.datashake.com), on September 28, 2026.

resolved Sep 28, 2026, 09:20 AM UTC

The API is now responding within normal timeframes. We will continue to monitor during the day. Thank you for your patience while we investigated the issue.

Started
Sep 28, 2026, 08:11 AM UTC
Resolved
Sep 28, 2026, 09:20 AM UTC
Duration
1h 9m
Detected by Pingoru
Sep 28, 2026, 08:11 AM UTC

Affected components

section-108145 (reviewscraper.datashake.com)section-108145 (datashake-hub-api.datashake.com)

Update timeline

  1. investigating Sep 28, 2026, 08:11 AM UTC

    Adding a request is currently taking longer than usual. We’re investigating this as a high priority and will keep you updated on our progress.

  2. resolved Sep 28, 2026, 09:20 AM UTC

    The API is now responding within normal timeframes. We will continue to monitor during the day. Thank you for your patience while we investigated the issue.

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