Datashake incident
Monitoring started - increasing number of pending jobs
Resolved after 7 hours 27 minutes, affecting section-108145 (app.datashake.com) and section-108145 (reviewscraper.datashake.com) and 1 more, on April 14, 2026.
The root cause of the issue has been identified, and a fix was released earlier this afternoon. Services have returned to normal processing speeds, and we are currently monitoring . We are also working through the backlog of requests.
Affected components
Update timeline
- investigating Apr 14, 2026, 09:55 AM UTC
We have observed an increase in pending jobs, which is impacting the processing speed of newly submitted jobs. The team is currently investigating the issue to identify the root cause and will implement a fix as soon as possible.
- resolved Apr 14, 2026, 05:22 PM UTC
The root cause of the issue has been identified, and a fix was released earlier this afternoon. Services have returned to normal processing speeds, and we are currently monitoring . We are also working through the backlog of requests.
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