Datashake incident

Slow jobs processing

Resolved after 1 day 4 hours, affecting section-108145 (reviewscraper.datashake.com) and section-108145 (datashake-hub-api.datashake.com), on April 27, 2026.

resolved Apr 28, 2026, 02:56 PM UTC

All services are now performing as normal and we went through most of the backlog of jobs pending.

Started
Apr 27, 2026, 10:09 AM UTC
Resolved
Apr 28, 2026, 02:56 PM UTC
Duration
1d 4h
Detected by Pingoru
Apr 27, 2026, 10:09 AM UTC

Affected components

section-108145 (reviewscraper.datashake.com)section-108145 (datashake-hub-api.datashake.com)

Update timeline

  1. investigating Apr 27, 2026, 10:09 AM UTC

    We are currently experiencing slow job processing, which has caused an increase in the pending jobs queue. Our team is actively investigating and working to resolve the issue as quickly as possible.

  2. resolved Apr 28, 2026, 02:56 PM UTC

    All services are now performing as normal and we went through most of the backlog of jobs pending.

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