D-ID incident

Partial outage in Agents V3 streamers

Resolved after 6 days 1 hour, affecting Agents API, on March 30, 2026.

resolved Apr 05, 2026, 12:44 PM UTC

The issue affecting [***brief description of the service or functionality***] has been resolved. Systems are operating normally. We appreciate your patience and apologize for any inconvenience caused.

Started
Mar 30, 2026, 10:47 AM UTC
Resolved
Apr 05, 2026, 12:44 PM UTC
Duration
6d 1h
Detected by Pingoru
Mar 30, 2026, 10:47 AM UTC

Affected components

Agents API

Update timeline

  1. investigating Mar 30, 2026, 10:47 AM UTC

    We are currently investigating reports of an issue affecting v3 (clips agents)

  2. resolved Mar 30, 2026, 12:43 PM UTC

    The issue affecting clips v2 streamer has been resolved. Systems are operating normally.

  3. resolved Apr 05, 2026, 12:44 PM UTC

    The issue affecting [***brief description of the service or functionality***] has been resolved. Systems are operating normally. We appreciate your patience and apologize for any inconvenience caused.

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