D-ID incident

V2 (Talks) Agents Streaming Outage

Resolved after 2 hours 20 minutes, affecting Agents API, on August 30, 2026.

investigating Aug 30, 2026, 07:30 PM UTC

V2 (Talks) streaming is fully restored and operating normally.

Started
Aug 30, 2026, 05:10 PM UTC
Resolved
Aug 30, 2026, 07:30 PM UTC
Duration
2h 20m
Detected by Pingoru
Aug 30, 2026, 05:10 PM UTC

Affected components

Agents API

Update timeline

  1. investigating Aug 30, 2026, 05:10 PM UTC

    We are currently investigating reports of an issue affecting stream session creation for V2 (Talks) agents. Our team is working to identify the root cause. We will provide an update as soon as more information is available.

  2. investigating Aug 30, 2026, 06:45 PM UTC

    V2 (Talks) stream creation is recovering, new sessions are being created successfully again; we are monitoring while remaining capacity comes back online and some requests may still fail intermittently

  3. investigating Aug 30, 2026, 06:45 PM UTC

    V2 (Talks) stream creation is recovering and new sessions are being created successfully, some requests may still fail intermittently while we monitor.

  4. investigating Aug 30, 2026, 07:30 PM UTC

    V2 (Talks) streaming is fully restored and operating normally.

  5. resolved Aug 30, 2026, 07:30 PM UTC

    V2 (Talks) streaming is fully restored and operating normally.

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