D-ID incident

Outage in Clips (V3 Pro Avatars) Streamer

Resolved after 14 minutes, affecting Agents API, on June 14, 2026.

investigating Jun 14, 2026, 10:42 AM UTC

We are currently investigating reports of an issue affecting V3 Pro Avatars: https://docs.d-id.com/reference/clips-premium-avatars streaming. Our team is working to identify the root cause. We will provide an update as soon as more information is available.

Started
Jun 14, 2026, 10:42 AM UTC
Resolved
Jun 14, 2026, 10:56 AM UTC
Duration
14m
Detected by Pingoru
Jun 14, 2026, 10:42 AM UTC

Affected components

Agents API

Update timeline

  1. investigating Jun 14, 2026, 10:42 AM UTC

    We are currently investigating reports of an issue affecting V3 Pro Avatars: https://docs.d-id.com/reference/clips-premium-avatars streaming. Our team is working to identify the root cause. We will provide an update as soon as more information is available.

  2. resolved Jun 14, 2026, 10:56 AM UTC

    The issue impacting agent streaming of clips presentations has been resolved.

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