Resolved after 2 hours 9 minutes, affecting Campaigns and Hopper, on March 2, 2026.
After a period of intensive monitoring, we are satisfied that this incident is resolved and our platform is operating as expected. We appreciate your patience while we investigated and resolved this. Customers who reported an impact with our Support team will receive an RFO once the investigation is complete.
Affected components
Update timeline
- investigating Mar 02, 2026, 05:23 PM UTC
We have received reports of Agent Monitor being slow to load and/or not loading at all. This is under active investigation as a priority issue. Updates will be posted once available.
- monitoring Mar 02, 2026, 06:08 PM UTC
We have isolated the issue and made adjustments to resolve this. We are currently monitoring closely to ensure platform stability and responsiveness.
- resolved Mar 02, 2026, 07:42 PM UTC
After a period of intensive monitoring, we are satisfied that this incident is resolved and our platform is operating as expected. We appreciate your patience while we investigated and resolved this. Customers who reported an impact with our Support team will receive an RFO once the investigation is complete.
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