Resolved after 52 minutes, affecting Dialer, on February 5, 2025.
This issue is now resolved. We appreciate your patience as we worked urgently to address this issue. We apologize for any impact it may have had on your operations. Customers who reported impact will receive an RFO as soon as possible.
Affected components
Update timeline
- investigating Feb 05, 2025, 02:37 PM UTC
We have identified an issue that may result in delays or slower dialing for our customers. We are working urgently to resolve this.
- identified Feb 05, 2025, 02:43 PM UTC
The issue has been identified and our team is actively taking mitigation steps to reduce impact for our customers.
- monitoring Feb 05, 2025, 03:11 PM UTC
A fix has been implemented and we are closely monitoring to verify full resolution.
- resolved Feb 05, 2025, 03:29 PM UTC
This issue is now resolved. We appreciate your patience as we worked urgently to address this issue. We apologize for any impact it may have had on your operations. Customers who reported impact will receive an RFO as soon as possible.
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