Resolved after 36 minutes, affecting Dialer and Campaigns and Hopper and 1 more, on April 24, 2025.
As of 7:05 AM PST this issue has been resolved. We appreciate your patience as we worked to address this issue. We apologize for any impact this may have had on your operations, and customers who reported impact will receive an RFO once available.
Affected components
Update timeline
- investigating Apr 24, 2025, 01:32 PM UTC
Users may be experiencing trouble connecting to agent.convoso.com at this time. We are urgently working to resolve this issue.
- monitoring Apr 24, 2025, 01:50 PM UTC
A fix has been implemented and we are closely monitoring for any persisting impact at this time.
- resolved Apr 24, 2025, 02:09 PM UTC
As of 7:05 AM PST this issue has been resolved. We appreciate your patience as we worked to address this issue. We apologize for any impact this may have had on your operations, and customers who reported impact will receive an RFO once available.
Your product runs on more than Convoso
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services