Resolved after 6 hours 58 minutes, affecting Real-Time and Historical, on May 22, 2026.
The DPI services have been restored. Customers might notice a metrics gap for DPI historical. We will share more updates as things progress
Affected components
Update timeline
- investigating May 22, 2026, 08:39 AM UTC
Conviva Operations is currently investigating intermittent interruptions affecting DPI production services. Our engineering team is actively working to identify the root cause and restore full functionality. Affected areas: DPI Real-Time & Historical Data
- monitoring May 22, 2026, 12:26 PM UTC
A fix has been implemented and we are monitoring the results.
- investigating May 22, 2026, 12:28 PM UTC
We are currently investigating this issue.
- resolved May 22, 2026, 03:38 PM UTC
The DPI services have been restored. Customers might notice a metrics gap for DPI historical. We will share more updates as things progress
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