Is Conviva down?

Last checked 1m ago
Current status
Conviva is up

No incidents right now.

Conviva is operational right now. Last checked 1m ago; the most recent incident resolved 2d ago.

Real-time Conviva status, recent outages, and incident history: pulled directly from Conviva's official status page at status.conviva.com every 5 minutes. Pingoru tracks 19 Conviva services and has captured 36 incidents in the last 90 days (98.95% uptime). Get email, Slack, Discord, or webhook alerts the moment Conviva reports a new incident, free for 3 monitors, no credit card.

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Conviva uptime 98.95% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 2h 38m
    Started Oct 25, 2026, 09:09 PM UTC · Resolved Oct 25, 2026, 11:48 PM UTC
    Real-TimeHistoricalAlerts
    Timeline · 5 updates
    • investigating · Oct 25, 2026, 09:09 PM UTC

      We are currently looking into an issue impacting All App customers, resulting in data delay and dips. Our team is currently focused on mitigating the issue.

    • identified · Oct 25, 2026, 09:38 PM UTC

      The issue has been identified and a fix is being implemented.

    • monitoring · Oct 25, 2026, 10:07 PM UTC

      Update: SEI App real-time data processing has caught up and real-time charts and App AI Alerts are back to normal. Our team is reviewing historical data from the affected window (starting ~20:15 UTC) and will repair any remaining gaps. SEI Video was not affected. We'll share a final update once that's complete.

    • monitoring · Oct 25, 2026, 10:45 PM UTC

      We are continuing to monitor for any further issues.

    • resolved · Oct 25, 2026, 11:48 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  2. Resolved 5m
    Started Oct 21, 2026, 06:56 PM UTC · Resolved Oct 21, 2026, 07:02 PM UTC
    Nexa
    Timeline · 2 updates
    • investigating · Oct 21, 2026, 06:56 PM UTC

      We are currently investigating issues with Nexa Ai in Pulse.

    • resolved · Oct 21, 2026, 07:02 PM UTC

      Nexa is back up and running now.

    Latest: Nexa is back up and running now.

  3. Resolved 4h 44m
    Started Sep 29, 2026, 09:03 AM UTC · Resolved Sep 29, 2026, 01:48 PM UTC
    Historical
    Timeline · 3 updates
    • investigating · Sep 29, 2026, 09:03 AM UTC

      Conviva SEI Video customers are currently experiencing intermittent dips in Historical metric reporting. Our engineering team has identified the issue and is actively working to resolve it. Affected data windows are being backfilled as they are confirmed; historical data is being restored.

    • investigating · Sep 29, 2026, 09:13 AM UTC

      We are continuing to investigate this issue.

    • resolved · Sep 29, 2026, 01:48 PM UTC

      This issue has been mitigated. We continue to monitor for system stability

    Latest: This issue has been mitigated. We continue to monitor for system stability

  4. Resolved 52m
    Started Sep 21, 2026, 11:18 PM UTC · Resolved Sep 22, 2026, 12:11 AM UTC
    Historical
    Timeline · 3 updates
    • investigating · Sep 21, 2026, 11:18 PM UTC

      To our Valued Customers: Conviva Operations is aware of ongoing delays to historical data and is currently investigating towards a resolution. Areas affected include: Historical For further information please see Conviva Status Page Best regards, Conviva Support Services Please do not reply to this email as it goes to an unmonitored account. For assistance, please contact [email protected]

    • monitoring · Sep 21, 2026, 11:48 PM UTC

      This issue has been mitigated. We have backfilled the two missing minutes and are continuing to monitor this.

    • resolved · Sep 22, 2026, 12:11 AM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  5. Resolved 12h 43m
    Started Sep 12, 2026, 11:11 AM UTC · Resolved Sep 12, 2026, 11:54 PM UTC
    HistoricalHistorical
    Timeline · 2 updates
    • monitoring · Sep 12, 2026, 11:11 AM UTC

      We are aware of the historical data dip currently visible in Pulse Trends between 05:34 UTC to 05:44 UTC on Sep 12, 2026. The issue has since been resolved with no interruptions to current data. Our team is now evaluating the ETA for backfilling the affected window. Thank you.

    • resolved · Sep 12, 2026, 11:54 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

See the full Conviva outage history

6 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse Conviva outage history →

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Incident record

Since April 2026 · Statuspage by Atlassian · 19 components checked every 5 minutes
51incidents recorded
49last 12 months
11last 90 days
28 hourstypical duration, 12 months

The longest incident in the last year, VSI - Historical data discrepancy on December 1, 2025, ran for 38 days. 52 maintenance windows announced in the same period.

Most affected components, last 12 months

  • Historical36
  • Real-Time13
  • Historical11
  • Real-Time7
  • API3

Latest incidents

  • Data Delay for SEI App customers October 25, 2026 · 3 hours · degraded service

    We are currently looking into an issue impacting All App customers, resulting in data delay and dips. Our team is currently focused on mitigating the issue.

  • Nexa not responding October 21, 2026 · 5 minutes · degraded service

    We are currently investigating issues with Nexa Ai in Pulse.

  • Data dips in SEI-Video on 29th September, 2026. September 29, 2026 · 5 hours · degraded service

    Conviva SEI Video customers are currently experiencing intermittent dips in Historical metric reporting. Our engineering team has identified the issue and is…

Outage history

Past 90 days · 11 incidents View full outage history →