Resolved after 4 hours 44 minutes, affecting Historical, on September 29, 2026.
We are continuing to investigate this issue.
Affected components
Historical
Update timeline
- investigating Sep 29, 2026, 09:03 AM UTC
Conviva SEI Video customers are currently experiencing intermittent dips in Historical metric reporting. Our engineering team has identified the issue and is actively working to resolve it. Affected data windows are being backfilled as they are confirmed; historical data is being restored.
- investigating Sep 29, 2026, 09:13 AM UTC
We are continuing to investigate this issue.
- resolved Sep 29, 2026, 01:48 PM UTC
This issue has been mitigated. We continue to monitor for system stability
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