Conviva incident
VSI-Video data gap from 10:30 - 10:47 UTC on Sep 7th, 2026
Resolved after 1 day 12 hours, affecting Historical, on September 7, 2026.
VSI Services have been operating normal and we are currently in the process of repairing the data for the impacted time window for historical data between 10:30 - 10:47 UTC on Sep 7th, 2026.
Affected components
Update timeline
- monitoring Sep 07, 2026, 12:13 PM UTC
VSI-Video services are stable and functioning normally following the mitigation. Historical data between 10:30 - 10:47 UTC on Sep 7th, 2026 shows data discrepancies. This is isolated to that window only, no other data or current reporting is affected.
- resolved Sep 09, 2026, 12:40 AM UTC
VSI Services have been operating normal and we are currently in the process of repairing the data for the impacted time window for historical data between 10:30 - 10:47 UTC on Sep 7th, 2026.
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