Resolved after 15 hours 4 minutes, affecting Real-Time and Historical, on May 19, 2026.
System has stabilized and VSI metrics are back to normal. We're actively monitoring and will provide updates on potential data recovery as things progress.
Affected components
Real-TimeHistorical
Update timeline
- investigating May 19, 2026, 02:28 AM UTC
We are currently investigating this issue.
- monitoring May 19, 2026, 02:57 AM UTC
System has stabilized and VSI metrics are back to normal. We're actively monitoring and will provide updates on potential data recovery as things progress.
- resolved May 19, 2026, 05:32 PM UTC
This incident has been resolved.
Your product runs on more than Conviva
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.