Conviva incident

DPI Data gap

Resolved after 4 hours 15 minutes, affecting Real-Time and Historical, on November 13, 2025.

identified Nov 13, 2025, 03:45 AM UTC

The issue has been identified and a fix is being implemented.

Started
Nov 13, 2025, 02:54 AM UTC
Resolved
Nov 13, 2025, 07:10 AM UTC
Duration
4h 15m
Detected by Pingoru
Nov 13, 2025, 02:54 AM UTC

Affected components

Real-TimeHistorical

Update timeline

  1. investigating Nov 13, 2025, 02:54 AM UTC

    We are aware of the data gaps in DPI for historical data and would like to inform you that the team is actively working on this. We appreciate your patience as we work to resolve this and will keep you updated once we have feedback.

  2. identified Nov 13, 2025, 03:45 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Nov 13, 2025, 07:10 AM UTC

    This incident has been resolved.

Your product runs on more than Conviva

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →