Conviva incident

API errors with 500 response code

Resolved after 19 minutes, affecting API, on November 25, 2025.

investigating Nov 25, 2025, 02:25 PM UTC

We are currently aware of the ongoing discrepancy to Conviva API services. Our team is actively working towards the resolution and restoration of this service. Thank you

Started
Nov 25, 2025, 02:25 PM UTC
Resolved
Nov 25, 2025, 02:45 PM UTC
Duration
19m
Detected by Pingoru
Nov 25, 2025, 02:25 PM UTC

Affected components

API

Update timeline

  1. investigating Nov 25, 2025, 02:25 PM UTC

    We are currently aware of the ongoing discrepancy to Conviva API services. Our team is actively working towards the resolution and restoration of this service. Thank you

  2. investigating Nov 25, 2025, 02:25 PM UTC

    We are currently aware of the ongoing discrepancy to Conviva API services. Our team is actively working towards the resolution and restoration of this service. Thank you

  3. resolved Nov 25, 2025, 02:45 PM UTC

    This issue is now resolved

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