Conviva incident

Data dips in VSI Trends

Resolved after 5 hours 26 minutes, affecting Historical, on December 19, 2025.

resolved Dec 19, 2025, 01:57 PM UTC

This incident has been resolved. We are beginning repair for the dips in Pulse. This will take ~20 hours.

Started
Dec 19, 2025, 08:30 AM UTC
Resolved
Dec 19, 2025, 01:57 PM UTC
Duration
5h 26m
Detected by Pingoru
Dec 19, 2025, 08:30 AM UTC

Affected components

Historical

Update timeline

  1. investigating Dec 19, 2025, 08:30 AM UTC

    Hello Team, We are currently aware of the dips visible in pulse between 5:28 UTC - 5:38 UTC. Our engineering is currently investigating on this, and we will share updates as soon as we have more information. Thank you for your understanding

  2. resolved Dec 19, 2025, 01:57 PM UTC

    This incident has been resolved. We are beginning repair for the dips in Pulse. This will take ~20 hours.

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