Resolved after 6 hours 18 minutes, affecting Historical, on December 26, 2025.
We are continuing to investigate this issue.
Affected components
Update timeline
- investigating Dec 26, 2025, 08:57 AM UTC
We are currently investigating a timely limited spike in startup, abandonment and other related metrics between 2025-12-26 3:48 - 4:45 UTC. This issue was regional-specific to the US as we do not have any impact on our EMEA or APAC customers. We are still investigating and monitoring but at this point in time metrics have normalized. We are not observing any impact since, but we are closely monitoring our systems for any further impact and while getting additional information about the root cause.
- investigating Dec 26, 2025, 01:34 PM UTC
We are continuing to investigate this issue.
- resolved Dec 26, 2025, 03:16 PM UTC
This incident has been resolved.
Your product runs on more than Conviva
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services