Conviva incident

VSI Services Degraded

Resolved after 2 hours 48 minutes, affecting Real-Time and Historical, on March 16, 2026.

resolved Mar 17, 2026, 01:30 AM UTC

Our VSI services have been restored and are operational. We are continuing to work with our engineering teams to restore the impacted data and will share more information on the timeline via the status page

Started
Mar 16, 2026, 10:41 PM UTC
Resolved
Mar 17, 2026, 01:30 AM UTC
Duration
2h 48m
Detected by Pingoru
Mar 16, 2026, 10:41 PM UTC

Affected components

Real-TimeHistorical

Update timeline

  1. investigating Mar 16, 2026, 10:41 PM UTC

    To our Valued Customers: Conviva Operations is aware of ongoing interruptions to our VSI historical data and is currently investigating towards a resolution. Areas affected include: VSI Real-Time and Historical data For further information please see Conviva Status Page Best regards, Conviva Support Services

  2. resolved Mar 17, 2026, 01:30 AM UTC

    Our VSI services have been restored and are operational. We are continuing to work with our engineering teams to restore the impacted data and will share more information on the timeline via the status page

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