Contentful Outage History
Contentful is up right nowPingoru has recorded 69 incidents for Contentful: 65 in the last 12 months and 11 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 5 | 3 of 720 (0%) |
| May 2026 | 6 | 8 of 744 (1%) |
| June 2026 | 9 | 31 of 720 (4%) |
| July 2026 | 2 | 15 of 744 (2%) |
| August 2026 | 5 | 31 of 744 (4%) |
| September 2026 | 3 | 9 of 720 (1%) |
| October 2026 | 3 | 27 of 534 (5%) |
Incidents, newest first
Major October 20, 2026 Insights Dashboard failing to load 3h 5m Insights API
Started Oct 20, 2026, 07:22 AM UTC· resolved Oct 20, 2026, 10:28 AM UTC
- investigating Oct 20, 2026, 07:22 AM UTC
We are investigating an issue where the Contentful Insights Dashboard is failing to load for customers.
- investigating Oct 20, 2026, 08:57 AM UTC
Our upstream data provider is experiencing degrading performance, making most of our Optimization insights unavailable
- monitoring Oct 20, 2026, 09:53 AM UTC
The issue with our upstream provider has been resolved and the Insights API and Dashboard are back to normal operation. We are monitoring the situation.
- resolved Oct 20, 2026, 10:28 AM UTC
This incident has been resolved.
Major October 12, 2026 [INCIDENT] https://www.contentful.com/developers/docs/ is not working 4m Web App
Started Oct 12, 2026, 06:22 PM UTC· resolved Oct 12, 2026, 06:27 PM UTC
- identified Oct 12, 2026, 06:22 PM UTC
Our monitoring systems have detected an outage of Contentful Docs (https://www.contentful.com/developers/docs/) we're investigating the nature and the cause of the outage and we'll update this incident as we have more details
- resolved Oct 12, 2026, 06:27 PM UTC
We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
Major October 1, 2026 Issues with advanced caching on Content Delivery API 1d Content Delivery API, Content Delivery API
Started Oct 01, 2026, 09:27 AM UTC· resolved Oct 02, 2026, 09:43 AM UTC
- identified Oct 01, 2026, 09:27 AM UTC
We are investigating issues with advanced caching (specifically Stale While Revalidate (SWR)). We have identified the issue and are working towards a resolution.
- identified Oct 01, 2026, 11:29 AM UTC
The issue has been resolved for most customers. We continue to work on a resolution for everyone.
- monitoring Oct 02, 2026, 08:43 AM UTC
The fix we implemented has resolved the issue for the remaining customers. We continue to monitor the situation.
- resolved Oct 02, 2026, 09:43 AM UTC
This issue has been resolved.
Major September 29, 2026 CORS errors on CDA 1h 5m Content Delivery API, Content Delivery API
Started Sep 29, 2026, 02:39 PM UTC· resolved Sep 29, 2026, 03:44 PM UTC
- identified Sep 29, 2026, 02:39 PM UTC
Some customers are seeing CORS preflight failures when requesting cross-space references on CDA through webbrowsers. We've identified the cause and are working on resolution.
- monitoring Sep 29, 2026, 03:16 PM UTC
The issue has been resolved. We are monitoring the situation.
- resolved Sep 29, 2026, 03:44 PM UTC
The issue has been resolved.
Minor September 11, 2026 Cross-space content missing from CDA responses for some customers 2h 11m Content Delivery API
Started Sep 11, 2026, 03:46 PM UTC· resolved Sep 11, 2026, 05:57 PM UTC
- identified Sep 11, 2026, 03:46 PM UTC
Some customers are experiencing issues on CDA where cross-space requests are returning incomplete results. We are working on a resolution.
- monitoring Sep 11, 2026, 05:38 PM UTC
We have addressed the issue and are monitoring the situation.
- resolved Sep 11, 2026, 05:57 PM UTC
The issue has been resolved.
Minor September 3, 2026 Stale entries on Content Delivery API 5h 40m Content Delivery API
Started Sep 03, 2026, 07:45 AM UTC· resolved Sep 03, 2026, 01:25 PM UTC
- investigating Sep 03, 2026, 07:45 AM UTC
Some customers in the EU data residency region are receiving stale entries from Content Delivery API. We are investigating.
- investigating Sep 03, 2026, 09:23 AM UTC
We are continuing to investigate this issue impacting a subset of customers in the EU.
- resolved Sep 03, 2026, 01:25 PM UTC
We identified the source of the issue which caused some items which were purged to get stuck in cache. We have complete a full cache purge in the EU and the issue is now resolved.
Minor August 27, 2026 Daily audit logs outage 13h 24m Enterprise Observability, Enterprise Observability
Started Aug 27, 2026, 04:26 PM UTC· resolved Aug 28, 2026, 05:50 AM UTC
- investigating Aug 27, 2026, 04:26 PM UTC
Our monitoring systems have detected an outage of daily audit logs we're investigating the nature and the cause of the outage and we'll update this incident as we have more details. There is minor side effects on real time audit logs in terms of actor details (email, username) missing but the log's themselves are intact, including userId and they remain operational.
- identified Aug 27, 2026, 04:28 PM UTC
We've identified the issue and are working to resolve the daily audit logs for today, we've also confirmed that EU is unaffected.
- resolved Aug 28, 2026, 05:50 AM UTC
The issue is resolved and audit logs are delivered as expected again.
Minor August 24, 2026 Issues with Space Add-ons 9h 24m
Started Aug 24, 2026, 12:12 PM UTC· resolved Aug 24, 2026, 09:37 PM UTC
- identified Aug 24, 2026, 12:12 PM UTC
Some customers are experiencing issues with add-ons not being applied correctly to their spaces. We are working on a fix.
- identified Aug 24, 2026, 02:03 PM UTC
Some customers in the US data residency region are still experiencing issues with add-ons not being applied correctly to their spaces. We are working on a resolution.
- resolved Aug 24, 2026, 09:37 PM UTC
We have implemented a fix and the issue has been resolved.
Minor August 17, 2026 Experience API experiencing issues on upsert operations 2h 51m Experience API
Started Aug 17, 2026, 09:05 AM UTC· resolved Aug 17, 2026, 11:56 AM UTC
- investigating Aug 17, 2026, 09:05 AM UTC
We are investigating an issue where customers are experiencing errors with upsert operations on the Personalization Experience API.
- identified Aug 17, 2026, 09:37 AM UTC
We have identified the issue and are working with our upstream provider to provide a fix.
- monitoring Aug 17, 2026, 10:19 AM UTC
We have mitigated the issue and are seeing improvements on the error rates. We will continue monitoring the situation.
- resolved Aug 17, 2026, 11:56 AM UTC
The incident is resolved
Major August 13, 2026 Errors on Content Management API 2h 4m Content Management API
Started Aug 13, 2026, 09:34 AM UTC· resolved Aug 13, 2026, 11:38 AM UTC
- investigating Aug 13, 2026, 09:34 AM UTC
Some customers in the EU data residency region are experiencing latency and errors on Content Management API. We are investigating.
- monitoring Aug 13, 2026, 10:31 AM UTC
Error rates and latency on Content Management API in the EU data residency have improved. We continue to monitor the situation.
- resolved Aug 13, 2026, 11:38 AM UTC
The issue has been addressed.
Minor August 10, 2026 Increased latency and error rates for Snapshots 3h 6m Content Management API, Content Management API
Started Aug 10, 2026, 11:08 AM UTC· resolved Aug 10, 2026, 02:14 PM UTC
- identified Aug 10, 2026, 11:08 AM UTC
Some customers are experiencing increased latency and errors when working with Snapshots. We are working on a resolution.
- identified Aug 10, 2026, 12:27 PM UTC
Snapshot creation remains impacted. We continue to work on resolving the issue.
- monitoring Aug 10, 2026, 01:55 PM UTC
We've addressed the issue and are monitoring the situation.
- resolved Aug 10, 2026, 02:14 PM UTC
This incident has been resolved.
Minor July 3, 2026 Errors on requests to Contentful from Frankfurt (FRA) region 7h 53m Content Management API, Content Management API, Web App, Web App
Started Jul 03, 2026, 09:32 AM UTC· resolved Jul 03, 2026, 05:26 PM UTC
- identified Jul 03, 2026, 09:32 AM UTC
We are seeing elevated errors and latency for some customer requests which are routing through the Frankfurt (FRA) region for Content Management, Preview and the Contentful WebApp. We are working with our upstream CDN provider to mitigate the issue. Customers affected by this can temporarily workaround the issue by using a VPN when connecting to Contentful (which routes traffic to a different Point of Presence (POP) other than the affected FRA one).
- identified Jul 03, 2026, 11:29 AM UTC
Error rates have dropped back down again to normal levels. We are continuing to monitor the situation.
- resolved Jul 03, 2026, 05:26 PM UTC
We have taken action and error rates have returned to normal.
Minor July 2, 2026 Errors on Contentful Content Management and Preview APIs. 6h 34m Content Management API, Content Management API, Authentication service, Web App and 1 more
Started Jul 02, 2026, 07:53 AM UTC· resolved Jul 02, 2026, 02:27 PM UTC
- investigating Jul 02, 2026, 07:53 AM UTC
We are investigating an issues where some customers are seeing increased errors and latency when trying to access Contentful Management and Preview APIs (CMA and CPA) - this issue also affects the Contentful WebApp.
- investigating Jul 02, 2026, 08:11 AM UTC
We are continuing to investigate this issue. Note: This is mostly affecting customer requests routed through the Frankfurt region.
- investigating Jul 02, 2026, 09:53 AM UTC
We are continuing to work with one of our upstream CDN providers on resolving this issue.
- investigating Jul 02, 2026, 10:32 AM UTC
We are continuing to work with our upstream CDN provider on mitigating this issue with traffic routing through the Frankfurt region. Some customers have been able workaround the issue by using a VPN when connecting to Contentful (which routes traffic to a different Point of Presence (POP) other than the affected FRA one).
- identified Jul 02, 2026, 11:19 AM UTC
Traffic has been routed away from the affected POP (FRA) and error rates have dropped as a result.
- monitoring Jul 02, 2026, 12:21 PM UTC
Routing traffic away from the affected POP (FRA) has been effective in mitigating this issue. We are continuing to monitor the situation.
- resolved Jul 02, 2026, 02:27 PM UTC
This issue has been resolved.
Minor June 30, 2026 Latency and errors using Content Model Templates 1h 28m Content Management API, Content Management API
Started Jun 30, 2026, 10:53 AM UTC· resolved Jun 30, 2026, 12:21 PM UTC
- investigating Jun 30, 2026, 10:53 AM UTC
Customers are experiencing increased latency and errors working with Content Model Templates . We are investigating.
- monitoring Jun 30, 2026, 11:26 AM UTC
We have applied a fix for the issues with Content Model Templates and are monitoring the results.
- resolved Jun 30, 2026, 12:21 PM UTC
This issue has been resolved.
Minor June 29, 2026 Issues signing in to Contentful using GitHub 52m Authentication service
Started Jun 29, 2026, 01:30 PM UTC· resolved Jun 29, 2026, 02:22 PM UTC
- investigating Jun 29, 2026, 01:30 PM UTC
We are investigating an issue where some customers may be unable to sign in to Contentful using GitHub - all other login methods are operational.
Notice June 28, 2026 Periodic errors and latency spikes on Contentful Management and Preview APIs. –
Started Jun 28, 2026, 10:00 PM UTC· resolved Jun 28, 2026, 10:00 PM UTC
- resolved Jun 29, 2026, 01:19 PM UTC
Due to an issue identified with an external provider a small portion of customer traffic may have experienced periodic spells of higher latency or timeouts / errors when making requests to the Contentful Management and Contentful Preview APIs in the past few days (26th to 29th June) - the issue has been resolved
Minor June 18, 2026 Connection issues with the Management and Preview APIs 4h 46m Content Management API, Web App
Started Jun 18, 2026, 04:11 PM UTC· resolved Jun 18, 2026, 08:58 PM UTC
- investigating Jun 18, 2026, 04:11 PM UTC
Some customers are receiving 500 error responses when accessing the Content Preview API. The Management API also powers our Web App and therefore the Web App is also operating in degraded mode. We are investigating the issue.
- investigating Jun 18, 2026, 04:13 PM UTC
Some customers are receiving 500 error responses when accessing the Content Preview and Management APIs. The Management API also powers our Web App and therefore the Web App is also operating in degraded mode. We are investigating the issue
- identified Jun 18, 2026, 05:14 PM UTC
We have identified the issue and are working to resolve it. The impact remains limited to specific points of presence in our CDN so the majority of customers should see no impact at all.
- identified Jun 18, 2026, 07:24 PM UTC
The issue has been mitigated in one of our edge network PoPs, although a small number of customers continue to see errors. We are continuing to engage our third-party provider to resolve the issue completely.
- monitoring Jun 18, 2026, 08:25 PM UTC
Error rates have returned to normal. We continue to monitor the situation.
- resolved Jun 18, 2026, 08:58 PM UTC
This issue is now resolved.
Notice June 18, 2026 Cloudinary asset picker not working 26m Marketplace Apps
Started Jun 18, 2026, 07:57 AM UTC· resolved Jun 18, 2026, 08:24 AM UTC
- investigating Jun 18, 2026, 07:57 AM UTC
We have noticed an issue where the asset picker in the Cloudinary Marketplace app is not working. We are investigating and will post an update when we know more.
- resolved Jun 18, 2026, 08:24 AM UTC
The asset picker in the Cloudinary Marketplace app was not working. The issue is resolved. Customers may need to do a hard refresh to clear their browser cache.
Minor June 12, 2026 Issues with full-text search and locale-based publishing for some EU customers 12h 47m Content Management API
Started Jun 12, 2026, 07:53 AM UTC· resolved Jun 12, 2026, 08:40 PM UTC
- identified Jun 12, 2026, 07:53 AM UTC
Some customers in the EU may experience issues finding content via full-text search. We have identified the issue and are working on a resolution.
- identified Jun 12, 2026, 11:02 AM UTC
We have resolved the issue for the majority of customers and are continuing working on full resolution.
- monitoring Jun 12, 2026, 12:26 PM UTC
We have resolved the issue for all affected customers and are monitoring.
- identified Jun 12, 2026, 01:48 PM UTC
A small amount of EU customers might still experience issues related to locale-based publishing. We are working on resolving these.
- identified Jun 12, 2026, 03:49 PM UTC
We continue working towards full resolution.
- resolved Jun 12, 2026, 08:40 PM UTC
We have resolved the issue.
Minor June 11, 2026 Issues with content editing and publishing for some EU customers 8h 31m Content Management API, Content Management API, Content Delivery API, Content Delivery API and 2 more
Started Jun 11, 2026, 12:29 PM UTC· resolved Jun 11, 2026, 09:00 PM UTC
- identified Jun 11, 2026, 12:29 PM UTC
Some customers in the EU might see intermittent problems with editing and publishing content. We have identified the underlying issue and are working to resolve it.
- identified Jun 11, 2026, 01:37 PM UTC
Editing and publishing errors have been resolved, but some published entries may not yet appear in filtered API requests for a small amount of EU customers. We continue working on the resolution.
- identified Jun 11, 2026, 03:24 PM UTC
We continue working on the resolution.
- identified Jun 11, 2026, 05:05 PM UTC
We continue working on the fix and have already seen resolution for the majority of customers affected by it.
- resolved Jun 11, 2026, 09:00 PM UTC
We have resolved the issue.
Major June 9, 2026 Optimization Hub Unavailable 20m
Started Jun 09, 2026, 01:57 PM UTC· resolved Jun 09, 2026, 02:18 PM UTC
- identified Jun 09, 2026, 01:57 PM UTC
The Optimization tab is unavailable for Contentful Personalization and Contentful Analytics customers.
- resolved Jun 09, 2026, 02:18 PM UTC
We have resolved the underlying issue, the Optimization Hub is available again.
Minor June 2, 2026 Issues with file uploads 1h 48m Web App, Web App, Website
Started Jun 02, 2026, 01:02 PM UTC· resolved Jun 02, 2026, 02:51 PM UTC
- investigating Jun 02, 2026, 01:02 PM UTC
Some customers are experiencing issues uploading files. We are investigating.
- identified Jun 02, 2026, 01:27 PM UTC
Uploads via 3rd party cloud integrations are affected. We are working on a resolution.
- resolved Jun 02, 2026, 02:51 PM UTC
We think the impact from the issue is over, however, uploads using 3rd cloud providers (Google Drive, Instagram, Box, Dropbox etc) are temporarily disabled.
Minor May 26, 2026 Issues with the Contentful Web App 15m Web App, Web App
Started May 26, 2026, 05:02 PM UTC· resolved May 26, 2026, 05:17 PM UTC
- investigating May 26, 2026, 05:02 PM UTC
Some customers are experiencing issues with the Contentful Web App. We are investigating.
- monitoring May 26, 2026, 05:08 PM UTC
We have addressed the issue and are monitoring the situation.
- resolved May 26, 2026, 05:17 PM UTC
The issue has been resolved.
Notice May 19, 2026 The Rich Text Editor is intermittently failing to render for some users 3h 20m
Started May 19, 2026, 04:57 PM UTC· resolved May 19, 2026, 08:17 PM UTC
- investigating May 19, 2026, 04:57 PM UTC
We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
- resolved May 19, 2026, 08:17 PM UTC
We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
Notice May 19, 2026 Resolved - The Rich Text Editor is intermittently failing to render for some users 51s
Started May 19, 2026, 04:28 PM UTC· resolved May 19, 2026, 04:29 PM UTC
- monitoring May 19, 2026, 04:28 PM UTC
We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
- resolved May 19, 2026, 04:29 PM UTC
We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.