Contentful incident

Issues with full-text search and locale-based publishing for some EU customers

Resolved after 12 hours 47 minutes, affecting Content Management API, on June 12, 2026.

identified Jun 12, 2026, 03:49 PM UTC

We continue working towards full resolution.

Started
Jun 12, 2026, 07:53 AM UTC
Resolved
Jun 12, 2026, 08:40 PM UTC
Duration
12h 47m
Detected by Pingoru
Jun 12, 2026, 07:53 AM UTC

Affected components

Content Management API

Update timeline

  1. identified Jun 12, 2026, 07:53 AM UTC

    Some customers in the EU may experience issues finding content via full-text search. We have identified the issue and are working on a resolution.

  2. identified Jun 12, 2026, 11:02 AM UTC

    We have resolved the issue for the majority of customers and are continuing working on full resolution.

  3. monitoring Jun 12, 2026, 12:26 PM UTC

    We have resolved the issue for all affected customers and are monitoring.

  4. identified Jun 12, 2026, 01:48 PM UTC

    A small amount of EU customers might still experience issues related to locale-based publishing. We are working on resolving these.

  5. identified Jun 12, 2026, 03:49 PM UTC

    We continue working towards full resolution.

  6. resolved Jun 12, 2026, 08:40 PM UTC

    We have resolved the issue.

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