Resolved after 3 hours 5 minutes, affecting Insights API, on October 20, 2026.
The issue with our upstream provider has been resolved and the Insights API and Dashboard are back to normal operation. We are monitoring the situation.
Affected components
Insights API
Update timeline
- investigating Oct 20, 2026, 07:22 AM UTC
We are investigating an issue where the Contentful Insights Dashboard is failing to load for customers.
- investigating Oct 20, 2026, 08:57 AM UTC
Our upstream data provider is experiencing degrading performance, making most of our Optimization insights unavailable
- monitoring Oct 20, 2026, 09:53 AM UTC
The issue with our upstream provider has been resolved and the Insights API and Dashboard are back to normal operation. We are monitoring the situation.
- resolved Oct 20, 2026, 10:28 AM UTC
This incident has been resolved.
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Amazon Web Services