Resolved after 5 hours 40 minutes, affecting Content Delivery API, on September 3, 2026.
We identified the source of the issue which caused some items which were purged to get stuck in cache. We have complete a full cache purge in the EU and the issue is now resolved.
Affected components
Update timeline
- investigating Sep 03, 2026, 07:45 AM UTC
Some customers in the EU data residency region are receiving stale entries from Content Delivery API. We are investigating.
- investigating Sep 03, 2026, 09:23 AM UTC
We are continuing to investigate this issue impacting a subset of customers in the EU.
- resolved Sep 03, 2026, 01:25 PM UTC
We identified the source of the issue which caused some items which were purged to get stuck in cache. We have complete a full cache purge in the EU and the issue is now resolved.
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