Resolved after 1 hour, affecting Content Management API, on November 3, 2025.
We've reverted the old token invalidation changes. Tokens that were previously resulting in unauthenticated errors should now be working again. We will continue to monitor the situation.
Affected components
Update timeline
- identified Nov 03, 2025, 06:24 PM UTC
We are currently experiencing an issue that is causing validation errors during token creation. Additionally, our team has identified that a recent backfill task caused tokens created over five years ago to become invalid. We have deployed a fix to correct these token expirations and are running a backfill to update affected tokens. We are continuing to monitor the situation closely and will provide further updates as they become available. We apologize for any inconvenience this may cause.
- monitoring Nov 03, 2025, 07:21 PM UTC
We've reverted the old token invalidation changes. Tokens that were previously resulting in unauthenticated errors should now be working again. We will continue to monitor the situation.
- resolved Nov 03, 2025, 07:24 PM UTC
This issue is now resolved.
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