Contentful incident

Old CMA Tokens incorrectly invalidated

Resolved after 1 hour 21 minutes, affecting Content Management API, on November 5, 2025.

monitoring Nov 05, 2025, 10:05 AM UTC

We have put a fix in place for this issue and API tokens should no longer return a 401 Unauthorized error

Started
Nov 05, 2025, 09:04 AM UTC
Resolved
Nov 05, 2025, 10:25 AM UTC
Duration
1h 21m
Detected by Pingoru
Nov 05, 2025, 09:04 AM UTC

Affected components

Content Management API

Update timeline

  1. investigating Nov 05, 2025, 09:04 AM UTC

    Our team has identified that a recent backfill task caused tokens created over five years ago to become invalid. We are working on a fix and will continue to monitor the situation.

  2. monitoring Nov 05, 2025, 10:05 AM UTC

    We have put a fix in place for this issue and API tokens should no longer return a 401 Unauthorized error

  3. resolved Nov 05, 2025, 10:25 AM UTC

    This issue is now resolved.

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