Contentful incident

Issues with customers logging into Contentful accounts

Resolved after 40 minutes, on December 15, 2025.

resolved Dec 15, 2025, 10:55 AM UTC

Between 08:40 and 09:20 UTC customers experienced errors when trying to log in to Contentful ("Something went wrong"). This was due to a change we made to our bot protection logic. Once we saw the impact of the change, we reverted and the issue was resolved. If any customers continue to see the error after that time period, a refresh will resolve the issue.

Started
Dec 15, 2025, 08:40 AM UTC
Resolved
Dec 15, 2025, 09:20 AM UTC
Duration
40m
Detected by Pingoru
Dec 15, 2025, 08:40 AM UTC

Update timeline

  1. resolved Dec 15, 2025, 10:55 AM UTC

    Between 08:40 and 09:20 UTC customers experienced errors when trying to log in to Contentful ("Something went wrong"). This was due to a change we made to our bot protection logic. Once we saw the impact of the change, we reverted and the issue was resolved. If any customers continue to see the error after that time period, a refresh will resolve the issue.

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