Contentful incident

Issues with Assets processing in the entry editor.

Resolved after 1 hour 19 minutes, affecting Web App and Web App, on January 16, 2026.

resolved Jan 16, 2026, 02:34 PM UTC

The problem with assets being stuck in processing has been addressed all back to operational

Started
Jan 16, 2026, 01:14 PM UTC
Resolved
Jan 16, 2026, 02:34 PM UTC
Duration
1h 19m
Detected by Pingoru
Jan 16, 2026, 01:14 PM UTC

Affected components

Web AppWeb App

Update timeline

  1. investigating Jan 16, 2026, 01:14 PM UTC

    We're investigating an issue reported by customers that while uploading assets it stays in processing until the page is refreshed.

  2. monitoring Jan 16, 2026, 02:03 PM UTC

    The issue causing assets to be stuck in processing state has been addressed, we are monitoring the fix.

  3. resolved Jan 16, 2026, 02:34 PM UTC

    The problem with assets being stuck in processing has been addressed all back to operational

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