Resolved after 8 hours 22 minutes, affecting Web App and Web App and 1 more, on February 9, 2026.
We were able to mitigate the issue and have re-enabled the regular file uploader.
Affected components
Update timeline
- investigating Feb 09, 2026, 12:31 PM UTC
Customers are experiencing issues with uploading assets, specifically SVGs. We are investigating.
- identified Feb 09, 2026, 12:48 PM UTC
Uploads of XML-like file types, e.g. SVG, are failing. We are working on a resolution.
- identified Feb 09, 2026, 01:20 PM UTC
We have enabled a simpler fallback uploader that provides less functionality while we investigate the issue (XML-like file types, e.g. SVG, are working again though). Customers will need to reload the Contentful WebApp to use the fallback uploader.
- monitoring Feb 09, 2026, 08:21 PM UTC
We were able to mitigate the issue and have re-enabled the regular file uploader.
- resolved Feb 09, 2026, 08:54 PM UTC
This issue has been resolved.
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