Contentful incident

Customers unable to access Organisation settings

Resolved after 5 minutes, affecting Web App, on March 31, 2026.

resolved Mar 31, 2026, 03:03 PM UTC

We have validated that the fix resolved the issue and customers are no longer seeing errors when accessing the org settings page in the Contentful WebApp.

Started
Mar 31, 2026, 02:58 PM UTC
Resolved
Mar 31, 2026, 03:03 PM UTC
Duration
5m
Detected by Pingoru
Mar 31, 2026, 02:58 PM UTC

Affected components

Web App

Update timeline

  1. monitoring Mar 31, 2026, 02:58 PM UTC

    We have identified an issue where customers see an error when trying to access organisation settings in the Contentful WebApp. We have already applied a fix and are verifying the results.

  2. resolved Mar 31, 2026, 03:03 PM UTC

    We have validated that the fix resolved the issue and customers are no longer seeing errors when accessing the org settings page in the Contentful WebApp.

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