Conga Contracts incident

Conga Contracts – North America Performance Degradation

Resolved after 13 hours 35 minutes, affecting Conga Contracts - NA, on July 21, 2026.

resolved Jul 22, 2026, 07:14 AM UTC

The issue impacting Conga Contracts in the NA region has been fully resolved and system has been operating normally for the past 9 hours.

Started
Jul 21, 2026, 05:38 PM UTC
Resolved
Jul 22, 2026, 07:14 AM UTC
Duration
13h 35m
Detected by Pingoru
Jul 21, 2026, 05:38 PM UTC

Affected components

Conga Contracts - NA

Update timeline

  1. investigating Jul 21, 2026, 05:38 PM UTC

    We are currently investigating ongoing performance degradation impacting Conga Contracts in the North America (NA) region. Our Engineering team is actively working to identify the root cause and implement mitigations to restore normal service levels as quickly as possible. During this time, customers may experience slower-than-normal response times and intermittent delays when using Conga Contracts. We will continue to provide updates as more information becomes available. For real-time updates, please monitor our status page: status.conga.com

  2. resolved Jul 22, 2026, 07:14 AM UTC

    The issue impacting Conga Contracts in the NA region has been fully resolved and system has been operating normally for the past 9 hours.

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